Essential Skills - Ability to confidently perform repetitive Production Support tasks by following documented instructions, Ability to use DOS Command line, Experience of using internet pages and forms, Ability to manage time effectively - the applicant will be handling multiple requests from numerous customers, PVCS including labelling and Promotion Groups, Excel (for entry of translations supplied by business) Basic Java skills (e.g. edit Properties files). The successful candidate will work as part of a small team that support various configuration based applications within the Internet and New Media department. These applications are both online and batch.